The first step that you need to take is to ensure that you visit the KRA iTax Web Portal using the link provided above in the above description. Note, the above is an external link that will take you to the KRA iTax Portal.
Step 2: Enter Your KRA PIN Number In the PIN/User ID Section
In this step, you will need to enter your KRA PIN Number. If you have forgotten your KRA PIN, you can request for KRA PIN Retrieval here at Cyber.co.ke Portal and your KRA PIN will be sent to your email address immediately. Once you have entered your KRA PIN, click on the “Continue” botton to proceed to the next step.
Step 3: Enter KRA iTax Password and Solve Arithmetic Question (Security Stamp)
In this step, you will be required to enter your KRA iTax Password and also solve the arithmetic question (security stamp). If you have forgotten your iTax Password, you can check our article on How To Reset KRA iTax Password. A new password will be sent to your email and you can use it to login. Once you have entered your iTax Password, click on the “Login” button to access your iTax Account.
Step 4: KRA iTax Web Portal Account Dashboard
Once you have entered the correct iTax Password and solved the arithmetic question (security stamp) as illustrated in Step 3 above, you will be logged in successfully and be able to see and access your KRA iTax Web Portal Account Dashboard. Here upon successful login process, you are able to view a wide range of iTax Portal functionalities.
Step 5: Click On The Returns Menu Tab Followed By File Nil Return
In this step, on the iTax Account menu list, navigate to “Returns” menu tab and click on “File Nil Return” from the drop down menu list. This is as illustrated in the screenshot below.
Step 6: Select Tax Obligation As Income Tax Resident Individual
In the Nil e-Return Form, under the Tax Obligation part, select Income Tax Resident Individual since we are filing KRA Nil Return for a Resident Individual. The other two fields i.e Type and Taxpayer are automatically pre-filled by the system.
Step 7: Fill In The Income Tax Resident Individual Nil e-Return Form
In this step, on the KRA Nil e-Return Form, you need to select the date for the Return Period From part. Since we are in 2023 , we are filing KRA Nil Returns for 2022 . So the Return Period From date will be 01/01/2022 and the Return Period To date will be automatically pre-filled by the system to 31/12/2022.
Once you have entered the returns dates 01/01/2022 & 31/12/2022 , click on the “Submit” button to submit the KRA Nil Return to Kenya Revenue Authority (KRA). A pop up notification from itax.kra.go.ke will appear as shown below:
The popup message simply states: “Dear taxpayer, filing of Nil Returns is only applicable in cases where you have no transactions to declare for the period. Are you sure you want file Nil Return? Since that is what we are filing here, click on the “Yes” button.
Step 8: Download KRA Nil Returns Receipt
In this last step, you will need to download the KRA Nil Return Receipt that has been generated by the iTax system successfully. This is a final confirming that your KRA Nil Return has been successfully submitted to Kenya Revenue Authority (KRA). An Acknowledgement Number will also be generated for that KRA Nil Return that we have just filed.
Below is the e-Return Acknowledgement Receipt that is a final confirmation that we have successfully file the KRA Nil Returns on KRA iTax Portal.
The KRA Nil Returns receipt is the final confirmation that the return for the period ending 31st December has been filed on iTax. That forms the basis of the steps involved in How To Filre KRA Nil Returns Using KRA iTax Portal.
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